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Welcome in Internet bookshop of IMPULS Publishing House
Below we present the most important issues regarding buying, forms of payment, delivery costs and delivery times. We hope that this short information contributes to more comfortable purchasing in our bookshop.


How to buy? 

  1. Choose the book that you want to order from the catalogue. Next to every book you will find an icon of a shopping basket. Click on the icon to add chosen book to the basket.
  2. To change the quantity of ordered books write the new number in a text field and press the button “Write”. The value of basket will be automatically recount taking into account the entered number of the ordered books.
  3. To remove an item from the basket click cross-reference “Delete” that is available on the right side of every position of the basket.
  4. To add the next book to the basket click ”Back to buying” or select one from the categories which are available in the left menu to display its content.
  5. After adding a book and its quantity remember to press the button “Write”.
  6. Add next book to the basket pressing the icon of basket appearing next to the chosen book
  7. At any moment you can check the contents of the basket clicking cross-reference “Your basket” in the left menu. The contents of the basket will be stored until placing an order or quitting the Publishing web site.
  8. To place an order for chosen books click cross-reference “Order” which you will find under the value of the basket.
  9. Fill in the order form. Institutional customers in the field “Surname” write full name of company or institution and in the field “Name” write Tax Identification Number.
  10. Fields marked  with a * must be completed to fulfill the order.
  11. If you want to receive information about new releases of Publishing on your mail box enter correct address in the field e-mail and check option “I want to receive information about new releases of Publishing on my e-mail address stated above”.
  12. Sending the order you agree on processing your personal data for the purpose of fulfilling the order by IMPULS Publishing House.

 

Payments - Delivery

 

The settlement of abroad payments - Means of delivery:


Oficyna Wydawnicza "IMPULS" Wojciech Śliwerski
ul. Turniejowa 59/5
30-619 Kraków

NIP 679-101-20-88
REGON 350778820


Bank name and account number:
BANK LOAN S.A. COMPANY NO 6 II / O KRAKOW

(BIC)  SWIFT Code: KRDBPLPW
(IBAN): PL10 1500 1487 1214 8003 5657 0000

In the title of transfer please write your name, surname and note “payment for books”.


The delivery time will be considered individually after the order was sent. Publisher inform the mail on time delivery and total cost of the contract price and the cost of shipping.

Foreign orders are carried out by the Polish Post.

 

As a rule the order is processed by us on the day the order is placed (order placed up to 2 p.m. )

If the book is out of print you will be informed by e-mail or note added to the invoice .

The Publishing is not responsible for the delivery delays caused by shipping companies.

 

Order charges


Orders from abroad

Currently, foreign customers can make charges for books only by bank transfer.
Consignment is sent on the day the payment is recorded in our bank account (KREDYT BANK S.A. FILIA NR 6 W KRAKOWIE- II O/KRAKÓW, NR RACHUNKU 10 1500 1487 1214 8003 5657 0000).

Delivery costs abroad are calculated individually based on price list of the Polish Post Office. These costs are submitted to acceptance by Customer by e-mail.


Payments

The settlement of abroad payments

Oficyna Wydawnicza "IMPULS" Wojciech Śliwerski
ul. Turniejowa 59/5
30-619 Kraków

NIP 679-101-20-88
REGON 350778820


Bank name and account number:
BANK LOAN S.A. COMPANY NO 6 II / O KRAKOW

(BIC)  SWIFT Code: KRDBPLPW
(IBAN): PL10 1500 1487 1214 8003 5657 0000


Invoices


As a rule all our customers receive VAT invoice with the consignment. The data on the invoice are stated according to information given on order form. If the consignment is to be send on different address from that one given on the invoice, please fill in the corresponding fields in order form.


Complaints

Every defective book (blank pages, a lack of pages, mechanical damages) will be immediately exchange for the book without defects, after sending it on the Publishing address. In that case the Publishing covers delivery charges.
Any remaining complaints please direct to Paweł Głowiak on e-mail address: pawel.glowiak@impulsoficyna.com.pl or phone (+48) (12) 422-41-80 ext.29
in the shortest time possible, but no later than 5 working days from the date of receiving of consignment.


Privacy Policy

In accordance with the article 24, par. 1of Personnel Protection Act personal data of our customers will be input into database of “IMPULS” Publishing House.
The database will not be accessible to other entities. Every person has right to insight into own data and their correction



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